From Small Things, Big Things Grow™

How to contact us

With partners and associates in Singapore, China, UK and Australia, nanoKnowledge® is a global firm with no need for a central office. Our consultants enjoy mobile and flexible work arrangements that allow us to attract experts from anywhere in the world. When we started in 2003, we called Singapore, our headquarters; but today we do not believe that one country should be more important than another. Instead, we operate under a 'nanoKnowledge® Network' principle where each location adheres to the values and principles that unite us as an international network of networks -- while maintaining our unique local characteristics no matter what our nationality or country.

The enquiry form below is for general enquiries only. You may use it to send us your message. If you want to speak with one of our consultants, please state the nature of your enquiry clearly and provide us with your contact information for verification. All consultations (including face-to-face, video- and tele-conferencing options) are strictly by appointment only. Fees may apply in some cases, which is why we ask you to state the nature of your enquiry clearly.

If you encounter any difficulty with sending us your message using the form below, you may use Facebook, or Twitter, to contact us. Please note that due to the volume of enquiries we receive from around the world, we will only respond to genuine enquiries for assistance.

nanoKnowledge® Discovery Process™

We know that it can sometimes be difficult to explain the problems that your organisation may face because it feels like you have to squeeze a huge ocean into a small bottle. This is why we invented the nanoKnowledge® Discovery Process™ as  a method to help us discover how we can better help you prioritise your needs and requirements -- and save you time and money. 

A simplified nanoKnowledge® Discovery Process™ may be described using seven steps within a generic cycle of innovation.

Step 1: Set some objectives for a clearer idea about the sorts of organisational priorities you should invest time in. These can also provide goal posts to aim for over time -- a powerful motivator! 

Step 2: Establish a timeframe.  Some of your objectives may be met over short periods. Other objectives might need longer term commitment. The important thing is to think about what you want to achieve and what assets are available within your timeframe to help you reach your goals.

Step 3: Capture interesting ideas from a wide variety of conversational and interview sources. Create physical environment layouts that encourage greater interactions and exchanges between people who contribute constructive ideas.

Step 4: Prioritise useful ideas by discussing them with stakeholders and re-imagine newer uses for older ideas. 

Step 5: Establish a realistic budget.  Determine what you can achieve and sustain within your budget.

Step 6: Convert promising concepts into stakeholder-approved plans for real services, products, processes, or business models.

Step 7: Build upon the knowledge and experiences gained from previous innovation process cycles. If necessary, return to Step 1 and start the cycle again.