From Small Things, Big Things Grow™

Get to know us

Established since 2003, nanoKnowledge® is the world’s first enterprise knowledge brokerage. Today, nanoKnowledge® cultivates Pioneering Leadership Excellence through the different types of innovation pathways that we facilitate at the confluences of our management consulting work in business, education, training, tourism, travel, and technology.

The nanoKnowledge® manifesto™

These are the principles that have guided our journey from small business to global network:

  1. nanoKnowledge® did not begin as a Corporation. We began as a Partnership to create new experiences of learning, and community of trainers.

  2. We broker Knowledge for Learners, Leaders, and In-betweeners. Not thrill rides for adventure-seekers.

  3. When we realise that we do not know what we cannot unlearn, we discover that learning changes the experience of who and what we are.

  4. Changing how we learn, changes how we communicate what we know.

  5. Changing how we communicate what we know, changes how our experience of community grows.

  6. Changing how our experience of community grows, creates the momentum for our leadership in pioneering new knowledge management through experiential learning.

  7. People do not value nanoKnowledge® just because they like us to help them manage change. People value us because they want our leadership experience in what to change.

  8. We create change by building better pathways for people to experience learning and value knowledge management. We do not buy or sell products and services to be better valued by anyone.

  9. We must inspire the movements to seek balance and change because we know firsthand that From Small Things, Big Things Grow™.

  10. If we do not lead in the creation of the innovation that will make nanoKnowledge® redundant, someone else will.

Our managing partners and associates

Collectively, nanoKnowledge® partners and associates have accumulated more than a century of experience consulting for various kinds of businesses, organisations and institutions in different countries. By combining our global experience and specialist know-how, we are able to influence change and catalyse innovation in increasingly better ways.

Dr Casey Ho

Co-Founder and Managing Partner, nanoKnowledge® Singapore

Senior Consultant, nanoKnowledge® Australia

Specialist Adult Educator (Adult Educators’ Professionalisation), Institute of Adult Learning Singapore

Casey is a co-founder of nanoKnowledge® Singapore (2004). He is a master facilitator and trainer who coaches, facilitates, trains and mentors professionals and working adults. Deeply passionate about human capital and organisational development, Casey has worked for multinational corporations in diverse industries in the roles of training manager, regional training manager and training director. He is a strong advocate for lifelong learning, to help adult learners cope with the constantly changing needs of the modern workplace.  As a Specialist Adult Educator (Adult Educators' Professionalisation), Casey is actively  involved in the coaching, mentoring, training, and assessing of adult learners at the Institute of Adult Learning, Singapore (IAL).  In 2016, he was awarded recognition by Singapore's Adult Education Network (AEN), for his pioneering contributions to National Adult Education.

Casey's extensive and diversified portfolio of training experiences, which spans across Australia, Brunei, China, Indonesia, India, Ireland, Malaysia, Japan, Korea, Macau, Singapore and Taiwan includes: 

  • Diploma in Adult & Continuing Education (DACE); Advanced Certificate in Training & Assessment (ACTA);

  • Kepner-Tregoe Problem Solving & Decision Making;

  • Good Clinical Practices (ICH-GCP); Drug Development Process;

  • Good Manufacturing Practice (GMP); Good Documentation Practice (GDP);

  • Standard Operating Procedures (SOPs) and Work Instructions (WIs);

  • Supply Improvement Process; Human Error Reduction; Process Picture Maps;

  • QC Tools; Statistical Process Control; ISO9000; Internal Quality Audit;

  • Performance Management; Coaching; Field Trainer Certification; Train-The-Trainer;

  • Instructional Design;

  • Job Analysis; Change Management (e.g.'Who Moved My Cheese?');

  • Leadership and Supervisory Skills.

Casey holds a Doctor of Business Administration (DBA) from the University of South Australia (2014), and a Master of Business Administration (MBA) from the University of Leicester, UK. He is the co-author of a published study that uses the Maslach Burnout Inventory-Educator Survey (MBI-ES) to assess burnout among workers with part-time training roles.  Casey is recognised as an industry and career mentor by University of South Australia (since 2015) and Curtin University (since 2016).

Mr David C Tham

Founder and Managing Director, nanoKnowledge® Australia

Founding Partner, nanoKnowledge® Singapore

David founded nanoKnowledge® in Singapore (2003) and Australia (2006).  His career spans international publishing and broadcast media companies, the Asia-Pacific IT & telecommunications sector, and the global travel & lodging industry, including hands-on entrepreneurial experience managing start-up businesses and innovative venturesDavid is noted for his pioneering work in Internet enterprise, e-learning innovation and social media marketing communications since 1996. 

David began his career in broadcast and print journalism in Singapore in 1996.  In 2000-2001, he worked as the creative director of GetIT Multimedia, a Silicon-Valley-headquartered dot-com company specialising in rich-media-applications and e-learning in the Asia Pacific.  Since then, David has held key management and senior consulting positions in award-winning multinational private corporations and the public service.

As the chief knowledge officer of the Raffles International hotels & resorts group in 2001-2003, David facilitated the knowledge capital integration of the newly-acquired Swissôtel and Resorts chain with the Raffles Hotels and Resorts.  His efforts led the corporate group to win the Intelligent Enterprise 20 Award (2002), impressing judges from 10 world class IT research and management consulting firms, namely, Accenture, Atos Origin, Braxton, Frost & Sullivan, Gartner, IDC, KPMG, META Group, Ovum, and PwC Consulting.  Realising that emerging new Internet technologies could influence the ways information and guest services were provided in world class hotels and resorts, David pioneered the first in-house "Information Literary" (IL) staff training workshops at the Raffles International Training Centre in January 2004.

Appointed as Senior Consultant to the Singapore Workforce Development Agency (WDA) and Ministry of Manpower (MOM) in 2004-2005, David facilitated national workplace strategy development for industry and promoting workplace leadership in the Tourism and Hospitality, Healthcare, Retail, Aerospace (MRO) and Logistics (Services) industry sectors respectively. David was a member of Singapore's Quality Workplace Efforts and Strategies Taskforce (QWEST), and co-representative of WDA to the Singapore Tripartite Committee for Work-life Strategy, which developed Singapore's inaugural Work-life Harmony Week in 2005. He authored WDA's pioneering strategy for "Cultivating Communities of Practice and Visualising Great Workplaces" (08 Oct 2004), which broadened the thinking and conversations of policymakers about inter-agency cooperation, collaboration with industry stakeholders, and public consultation, while creating value by identifying new avenues for researchers to collect, analyse and share qualitative data in an increasingly "social" and unpredictable economy. 

Over the years, David has influenced a combined total of more than SGD$2.5 million worth of funding across a variety of private and/or social enterprise projects in Singapore and internationally.  For these and other achievements, Global Knowledge Review (UK) described David as "one of Asia's preferred strategists for implementing human capital and knowledge management initiatives" (2004 and 2005).  In 2014, Telefónica's start-up accelerator, Wayra UK, recognised his contributions to telecommunications, Internet & e-learning enterprise, by including him in its global list of Influential Founders on Twitter.  In 2015, LinkedIn included David in its global Top 20 "Creative Services Manager / Producer" members' list.    In 2016, David's story of entrepreneurship was chosen by Curtin School of Management as a case study to teach Curtin University students about Opportunity Recognition (MGMT3004 Entrepreneurship).

Some of David's international contributions to knowledge management and innovation include:

David is also noted for his contributions to tourism marketing innovation:

An award-winning scholar and alumnus of the John Curtin Institute of Public Policy (JCIPP) at Curtin Business School, Australia, David is a published author and conference presenter on the applications of the Internet and social media audiences to businesses and industries, particularly the music and tourism industries respectively.  David holds a Graduate Certificate in Research Commercialisation from Curtin University (2012); a First Class Honours degree in Communication Studies from Murdoch University (1999); and, a Diploma in Mass Communication from Ngee Ann Polytechnic (1997), specialising in journalism, public relations, advertising, and multimedia production.  

David is recognised as an industry / career mentor by two world-class business schools, namely, Curtin Business School (Curtin University) (since 2012) and University of South Australia (UniSA) Business School (since 2016).  He has also mentored media and communication students at Murdoch University (since 2006) and Edith Cowan University (since 2007) respectively.  

Mr David Gurteen

Representative for nanoKnowledge® in the UK

Principal Consultant, Gurteen Knowledge

David is world renowned for pioneering the concept of Gurteen Knowledge Cafés that he runs regularly in London and in other cities around the world. With more than 30 years’ experience working in high technology industries, David is the founder of the Gurteen Knowledge Community -- a global learning network of over 17,000 people in 160 countries. The community is for people who are committed to making a difference: people who wish to share and learn from each other and who strive to see the world differently, think differently and act differently. Members receive the monthly Gurteen Knowledge-Letter and have free access to a vast knowledge repository through the Gurteen Knowledge Website.

David has a degree in Physics and started his career as a computer-aided design engineer working for British Aerospace. He moved on later to work as a software development manager for Prime Computer where he designed and implemented early networking and file sharing systems. From there he moved to Lotus Development where as European Software Development Manager he managed the localization of Lotus 1-2-3 (an early spreadsheet application) into various languages. His corporate career culminated in the position as International Czar for Lotus Development in Cambridge Massachusetts where he was responsible for ensuring that all software products were designed for the International marketplace. In 1993, he left Lotus to become an independent consultant, speaker and facilitator.

David is a popular knowledge management coach and facilitator, helping people share their organisational knowledge more freely; to be more creative and innovative and to work more effectively together.  In June 2010, he was presented with the Ark Group’s lifetime achievement award for services to Knowledge Management.  David is the editor of the book Leading Issues in Social Knowledge Management (Academic Publishing International, 2012). 

Mr Malcolm B Nerva

Co-representative for nanoKnowledge® in China

Executive Director, Genowledge Corporation

Malcolm is an accomplished Executive Coach, Trainer, and Facilitator. He has designed and delivered unique and transformational programs for both multinational and local companies in the areas of team building and development, leadership and management, self- and shared awareness, gender and generational diversity, health and wellness, and language and communication. Creative and resourceful, Malcolm uses a careful and consultative approach to training and development, and uses his enthusiasm, creativity and passion for lifelong learning, to inspire growth and positive change in his trainees.

Malcolm has trained and coached middle and senior management from Bank of East Asia, Cisco, Ericsson, Hony Capital, Kraft, Lenovo, McKinsey, P&G and Volkswagen, and has consistently obtained satisfaction ratings of over 90 percent. He has also facilitated high-level team strategy sessions for senior managers from multinational businesses and delivered team-building programs for large groups.   He is also a guest lecturer for the respective BBA, MBA and Master of Finance Programs at Peking University, Tsinghua University, Renmin University of China, Fudan University, and Shanghai Jiao Tong University.

Malcolm holds a Bachelor of Business Administration degree (Honours) from the National University of Singapore, majoring in marketing and finance. He also composes, performs, and teaches music in his spare time and enjoys traveling, snowboarding, water sports, horse riding and reading.